CLEP Management

Category - CLEP Management

Which person was best known for their emphasis on informal organization as opposed to formal policies and procedures?
  1. Henri Fayol
  2. Chester Barnard
  3. Mary Parker Follett
  4. Douglas McGregor
Explanation
Answer: B - Chester Barnard was well known for his informal approach to management.

Key Takeaway: When Chester Barnard retired from being the president of the New Jersey Bell Telephone Company, he formalized his thoughts on management. He was part of the administrative school of management and believed that the key to successful management was creating positive encouragements for employees while minimizing negative ramifications.
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