Managed Care Nursing

Category - Patient Issues

Which of the following represent the tasks critical to the role of a CMCN as it relates to communication, patient, family and interdisciplinary coordination, and management?
  1. Tracking phone calls and visits made with patient or family
  2. Recording mileage
  3. Tracking expenses
  4. Case activities recording and documentation
  5. None of the above
Explanation
Answer: D - The task critical to the CMCN role related to communication, care coordination and management is case activities recording and documentation.

It also provides a means to quantify interventions, expenses and resources used and assist in unexpected legal liability.
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