Practice Quiz

Managed Care Nursing

Category - Patient Issues

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Which of the following is true regarding the Medicare grievance process? Choose all that apply.
  1. The patient must file the concern within six months of the date of incident or event.
  2. A grievance may include rude or disrespectful actions from healthcare team members.
  3. The patient must file the concern within 30 days of the date of incident or event.
Explanation
Answers: A and B-The Medicare grievance process may include rude or disrespectful actions from health care team members. The process allows the patient to submit a concern within 60 days of the date of the incident or event.
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