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Ophthalmic Assistant

Category - Patient Services and Education

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Which of the following is an example of quality assurance?

Good telephone skills
Patient surveys
Visual acuity exams after surgery
B and C

Explanation

Answer: D - B and C

Patient surveys and visual acuity exams after surgery are examples of quality assurance. Quality assurance is making sure that the service provided to patients is always good. Things that are measurable or things that can produce data can serve as quality assurance tests.

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