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Managed Care Nursing

Category - Patient Issues

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Which of the following definitions accurately describe healthcare techniques for alternative dispute resolution (ADR)?Choose all that apply.

An apology
Nondisclosure policies
Mediation
Offer details of error, malpractice only as brought to light

Explanation

Answers: A and C-Alternative dispute resolution (ADR) techniques may include an early apology, arbitration, and mediation.

Healthcare uses ADR techniques to resolve litigious concerns, disagreements, and circumstances to avoid lawsuits and courtroom proceedings. These techniques have been found favorable on behalf of both the consumer and the healthcare organization. These techniques provide full disclosure and transparency.

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Managed Care Nursing

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