Certified Nursing Assistant Exam Prep

Category - Pyschosocial Care

Which of the following actions would least likely be effective when dealing with a client with aggressive behavior?
  1. Approach in calm, direct manner.
  2. Provide opportunities to express feelings.
  3. Maintain eye contact with the client.
  4. Isolate the client from other clients.
Explanation
Answer: D - Isolating the client who manifests aggressive behavior would be ineffective. This may further agitate him. Providing outlets such as physical activities will be more effective, as they may help to divert the client’s energy.
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