Practice Quiz

CCNS Certified Clinical Nurse Specialist

Category - Adult

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When working the family of the patient in critical care, a nurse should use this kind of Therapeutic Communication:
  1. Advise the family to remain quiet while visiting and avoid stimulating the patient.
  2. Consider the family a part of the team and listen to their input.
  3. Refer them to the primary care doctor for all of their questions.
  4. Enforce visiting hours to maintain a routine of care for the patient.
Explanation
Answer: B - When working with the family of the patient in critical care, the nurses’ best method of Therapeutic Communication to use is to consider the family to be an integral part of the team and engage them in the patient’s care. Therapeutic Communication involving the family as part of the team can ease anxiety, tension and frustration on the part of the family helping ensure better patient outcomes and family satisfaction.
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