Case Interview Prep

Answer: A - A control system is designed to assure that organizational processes are acting as intended. Additionally, the control system will help create a system that limits waste to organizational resources.

Key Takeaway: Control systems can help eliminate waste within an organizational process. Human nature tends to create variation within processes and a control system will help to eliminate that variation. Variations can often lead to differing outcomes (and sometimes unintended and undesirable outcomes). A good control system will standardize processes and establish expectations to help eliminate the waste and rework associated with the normal variation.