PHR Human Resources

Answer: D - A verbal warning is the correct first step in dealing with most normal performance issue problems.

Key Takeaway: In the case of performance issues or concerns, the first step an employer should always take is to issue a verbal warning to the employee about the problem at hand. Typically, the verbal warning will include specific examples of the behavior of the employee that is considered to be unacceptable and what the consequences will be if the situation does not change.