Occupational Therapy Assistant

Category - Professionalism

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What is one way a rehabilitation department can measure the effectiveness of the services it provides?

Outcomes measures
Patient satisfaction surveys
Family satisfaction surveys
Administrator reviews

Explanation

Answer: A. A rehabilitation department can measure the effectiveness of the services it provides through outcomes measures. These tools measure the actual rehabilitation outcomes of the patient who received services from the department over a given period of time, rather than measuring satisfaction.

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