Theories of workplace motivation fall into different categories-need, cognitive, or reinforcement. Which of the following theories posits that lower level needs, such as salary and working conditions, are directly related to dissatisfaction?
Explanation
Answer: B - Herzberg’s two-factor theory posits that lower level needs, such as salary and working conditions, are directly related to dissatisfaction, but that meeting these needs does not result in satisfaction. He divided factors into two groups, lower level needs and upper level needs, which relate to job content and needs for responsibility and achievement. Meeting upper level needs results in satisfaction, but not meeting them does not result in dissatisfaction.