Practice Quiz

CCNS Certified Clinical Nurse Specialist

Category - Pediatrics

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The nurse manager notes that the unit atmosphere has become negative and some of the nurses are not accepting staff. It would be best for the nurse manager to:
  1. Select the most prominent offender for private discussion
  2. Share the observation with the entire team
  3. Ignore the observation until the rest of the team decide to change
  4. Request the staff nurses to be more open and accepting
Explanation
Answer - B - It would be best for the nurse manager to share the observation with the entire team. This will facilitate group process by correcting behavior that hinders the team functioning. Other options are avoidance in dealing with an essential issue to team functioning.
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