Certified Nursing Assistant Exam Prep

Answer: B - Communication in the dealing with clients and members of the health care team is necessary to provide adequate and efficient care. Cultural differences between clients and nursing staff may be barriers to communication because clients may attach different meanings to verbal and nonverbal communication. An interpreter can help the staff in dealing with this problem. Use of accepted medical abbreviations facilitates understanding. Silence is a therapeutic approach in communication. Just being with the client shows that you care.