Practice Quiz

Certified Nursing Assistant Exam Prep

Category - Role of the Aide

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The major components of the communication process are:
  1. Verbal, written, and nonverbal.
  2. Speaker, listener, and reply.
  3. Facial expression, tone of voice, and gestures.
  4. Message, sender, channel, receiver, and feedback.
Explanation
Answer: D - The major components of the communication process are: message, sender, channel, receiver, and feedback. Choice A refers to the modes of communication. Choice B refers to other names for the components of communication, but it is not complete. Choice C gives examples of nonverbal communication.
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