Managed Care Nursing

Category - Healthcare Economics

The healthcare environment is trending toward high technology. This requires room to adapt, innovate, and switch paradigms from old to new “tricks.”

Which option identifies actions that would indicate a healthcare organization or provider is not willing to learn new information or adapt to new technology?
  1. Collaborate or partner with technology expert to learn about systems that will aid in tracking and extraction of patient data
  2. Interested in piloting a patient video chat appointment system
  3. Discontinue mailing patient surveys and use an onsite written survey
  4. Ordered information to investigate a cyber-safety system
Explanation
Answer: C- Discontinue mailing patient surveys and use an onsite written survey may be an indication that a healthcare organization or provider is not willing to learn new information or adapt to new technology.

Another indication of not being ready for embracing technology may be in keeping of manual, inefficient processes or reverting to even more antiquated processes.

Examples of an ability to adapt may include collaborating with a technology expert, showing an interest in piloting a patient video chat appointment system, and ordering information to investigate a cyber-safety system
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