Practice Quiz

Managed Care Nursing

Category - Healthcare Management

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Select the statement that best represents quality management in the MCO setting.
  1. Methodology of establishing, measuring and improving healthcare quality metrics and goals across the organization
  2. A set of quality methods posted strategically to ensure quality across the organization
  3. Selection of quality goals from accreditation body toward improved healthcare outcomes
  4. All of the above
Explanation
Answer: A - In the MCO setting, quality management includes a methodology of establishing, measuring, and improving healthcare quality metrics and goals across the organization. Simply posting or selecting goals without action toward measurement and improvements has no benefit.
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