Practice Quiz

Lean Bronze

Category - Continuous Improvement

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Quality at the source is a principle where quality is measured at every level of a process, not just the endpoint. Which of the following choices below would impact quality at the source?
  1. Annual bonus percentages for employees.
  2. The retirement of an employee.
  3. Employees being aware of quality standards and quality benchmarks.
  4. Installation of replacement parts on the assembly line.
Explanation
Answer: C - Quality at the source is a principle where quality is measured at every level of a process, not just the endpoint. Each employee contributes to the process. Employees being aware of quality standards and quality benchmarks would impact quality at the source. Employees are their own audit tool for quality.
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