CLEP Principles of Management Exam Prep

Answer: A - Reinforcement theory includes the two strategies of positive reinforcement and punishment as consequences to an action.

Key Takeaway: In reinforcement theory, there are three possible outcomes to an action. First, positive reinforcement could occur which would help promote the person to repeat the action again in the future. Second, punishment or negative reinforcement could be used to dissuade the person from repeating the action in the future. Third, no action or consequence could be used. Often, if there are no positive or negative consequences to an action, then the action is deemed unimportant by the person performing it.