Pheona the Phenomenal Phlebotomy Tech has enjoyed a long career. She frequently participates in professional classes and seminars to keep up to date on current trends and techniques in phlebotomy. While collecting samples, Pheona properly identifies the patient and obtains consent, provides courteous and professional care to her patients, takes care not to breach confidentiality, and, when an incident occurs, documents and reports the incident immediately. Pheona’s attentive care to her patients and job is an example of avoiding which of the following?
Explanation
Answer: D - Pheona’s strong work ethic will help her to avoid unintentional violations of the Patient Bill of Rights, negligent acts, and/or malpractice litigation. Pheona learned, accepted, and practices her facility’s recommended policies and procedures. While these actions alone may not fully protect Pheona from litigation, they certainly reduce the chance greatly.
