Katelyn appears for a recommended parenting class. The social worker notices she keeps her head down and eyes to the floor during the group session. When discussion takes place, Katelyn stares at her hands and tries not to be noticed. After the class is over, the social worker attempts to make conversation with her. Katelyn just smiles and quietly leaves the building. What kind of communication was Katelyn utilizing with the social worker?
  1. Aggressive
  2. Assertive
  3. Visual
  4. Passive
Explanation
Answer - D - Passive communication is a form of expression that is ineffective. Individuals are generally afraid of confrontation and do not feel they have the right to make their wishes and desires known. Truth is withheld in an attempt to avoid saying something uncomfortable, potentially upsetting, or confrontational.
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