Practice Quiz

CCNS Certified Clinical Nurse Specialist

Category - Pediatrics

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Juliet is on her fourth week of employment as a clinical nurse specialist. Most of her colleagues are very articulating, confident, and sometimes aggressive. She feels uncomfortable, believing that she is the scapegoat of everything that goes wrong in her unit. Juliet must:
  1. Consult the chief nurse
  2. Quit her job and seek one at another hospital
  3. Identify the source of conflict and think about points of friction
  4. Disregard her feelings and continue to work with confidence
Explanation
Answer - C - Juliet must identify the source of conflict and think about points of friction. This involves a problem-solving approach, which addresses the root cause of the problem.
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