Practice Quiz

CompTIA A+ 220-802

Category - 802: Troubleshooting

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In the Windows XP Printers and Faxes applet, you are trying to add a local printer to the computer. You receive an error that the Print Spooler Service is not running. How can you resolve the error?
  1. Unplug the printer, reboot the computer, and retry.
  2. Right-click My Computer and select Manage; under Computer Management, expand the Services and Applications option, choose Services and restart the Print Spooler.
  3. Reload the print drivers.
  4. Use the net start printing command line entry.
Explanation
Answer: B - This is one of the most direct routes to restarting the Print Spooler. Be sure the Extended tab is selected and then click “Start the service” or “Restart the service”.

Key Takeaway: If this service is disabled, printing to a local or network printer will not work or any applications that use the printing sub-system (like PDF converters). If this does not fit your needs, disable it. Your printers will still be installed if you disable this service, but not visible in the printers folder. After restarting Print Spooler, they will reappear and be available for use.
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