Six Sigma Black Belt

Category - Black Belt

Design for Six Sigma (DFSS) is a business process management methodology that avoid business or manufacturing process defects by focusing on the:
  1. voice of the customer
  2. voice of the supplier
  3. voice of the competition
  4. voice of the organization
Explanation
Answer: A - Design for Six Sigma (DFSS) is a business process management methodology that avoid business or manufacturing process defects by focusing on the voice of the customer.

Key Takeaway: DFSS is a separate methodology than traditional Six Sigma. DFSS is concerned with bringing the voice of the customer into the design of the given product, and that often requires the introduction of new processes or the elimination of existing ones.
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