Practice Quiz

CCNS Certified Clinical Nurse Specialist

Category - Pediatrics

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Carmela, a clinical nurse specialist, is a newly hired nurse at the pediatric intensive care unit. She is aware that conflicts occur in any organization, including her new unit of assignment. She is also aware that all of the following but one is true about conflict:
  1. Can create leaders
  2. Can be destructive if the level is too high
  3. Can lead to a poor performance
  4. Should be prevented at all times, as it is not beneficial
Explanation
Answer - D - Carmela is aware that all of the listed facts but one are true about conflict, which is that it should be prevented at all times, as it is not beneficial. Conflicts are beneficial because they allow issues to surface out in the open and can be solved right away. Likewise, members of the team become more conscientious with their work when they are aware that other members of the team are watching them.
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