Six Sigma Green Belt

Answer: C - Business systems and detailed descriptions of processes are most likely compiled in an organization’s SOP.

Key Takeaway: Standard Operating Procedure (SOPs) are documents that detail business systems and processes. An organization uses SOPs to provide streamlined and consistent instructions to all employees on the operating procedures in the organization. While some procedures or processes are not formalized in an organization, most must be standardized in order to be compiled in an SOP. SOPs are also important in documenting policies, rules, and regulations.