Betty, a clinical nurse specialist, is caring for a neonate who is admitted for seventy-two -hours after a traumatic delivery. The father, who is a citizen of Laos, says “yes” whenever Betty explains the nursing care plan to him. As a culturally sensitive nurse, Betty should:
  1. Continue in explaining and performing procedures
  2. Try to talk to the patient’s mother to hear a different response
  3. Validate an understanding of communication
  4. Consult another staff nurse and request to evaluate the effectiveness of explanation
Explanation
Answer - C - As a culturally sensitive nurse, Betty should validate an understanding of communication. It is essential for the nurse to frequently validate nurse-patient and family communication to avoid cultural misunderstanding. People from Laos often say “yes” as an indication that they understand what is being said, but it doesn’t necessary mean that they agree with it; therefore, it is best to validate communication.
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