Practice Quiz

Managed Care Nursing

Category - Patient Issues

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An illiterate and hard-of-hearing patient has come to the clinic unaccompanied for his yearly physical.

Which of the following will ensure the patient understands the physician’s explanations and orders?
  1. Provide a sign language interpreter during his visit
  2. Provide written educational materials and a visit summary
  3. Ensure the patient can “teach back” via verbalizing an understanding of instructions
  4. Ask the patient about a hearing aid
  5. Provide the patient with resources on community literacy programs
Explanation
Answer: C- Ensuring the patient can “teach back” via verbalizing an understanding of the physician’s instructions is the best option.

The other options may be possibilities for the future; however, to prevent immediate risk, the patient should not leave the office without a clear understanding of the plan of care.
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