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CompTIA A+ 220-801

Category - 801: Procedures

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All of the following are examples of professionalism as a technician, except:

Using proper computer jargon to fully explain technical issues.
Presenting yourself as well groomed and dressing appropriately.
Not talking or texting on your mobile phone while working with a user.
Avoiding confidential information and asking users to type-in their own passwords.

Explanation

Answer: A - All of the above are examples of professionalism as a technician, except using proper computer jargon to fully explain technical issues.

Key Takeaway: Most people are not as versed in technology and computer issues as you, so speaking to them using jargon will only make them more confused.

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CompTIA A+ 220-801

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CompTIA A+ 220-801

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