Phlebotomy Technician

Category - Procedures & Tubes

After identifying his patient and introducing himself, Phil the New Phlebotomy Techs’ patient refuses to allow him to draw the specimen. What should Phil do?
  1. Say good-bye and leave the room.
  2. Apply persuasion tactics, if patient still refuses, apply restraints, and draw the specimen.
  3. Advise the nursing staff of patients’ decision.
  4. A and C.
Explanation
Answer: D - Phil should respect the patients’ right to refuse medical treatment or diagnostic tests, and notify the nursing staff of the patients’ decision. Under the Patient Bill of Rights, endorsed by JCAHO, a patient has the right to “refuse medical treatment, to the extent permitted by law” and has the right to “considerate, respectful care”. The nursing staff will notify the ordering physician of patients’ decision.
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