Practice Quiz

PTCE Pharmacy Technician

Category - Patient Info

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A woman comes in to pick up a prescription for a controlled substance for John Johnson. She does not know his birthdate, address, phone number or what medications he is allergic to. As the pharmacy technician on duty, what should you do?
  1. Just give her the prescription
  2. Tell her that you cannot give her the prescription without verifying at least one additional piece of patient information
  3. Call the police
  4. Call the store manager
Explanation
Answer: B - You should tell her that you cannot give her the prescription without verifying at least one additional piece of patient information. When a patient's representative is picking up a prescription for a patient, they must be able to verify at least one additional piece of information about the patient. This is especially important with controlled substances, because it is especially important that these types of medications are not diverted from the intended patient.
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