PTCE Pharmacy Technician

Category - Patient Info

Mrs. Reynolds comes in to your pharmacy with a prescription for an antibiotic. She recently picked up a prescription for a different antibiotic from your pharmacy two days ago, and has developed an allergy to it. She does not remember the name of the previous medication that she is allergic to. What should you do?
  1. Ignore the allergy and fill the prescription for the new antibiotic
  2. Check what antibiotic she recently picked up, and add it to her allergy list
  3. Refuse to fill prescriptions for antibiotics for her for fear of future allergies
  4. Add all antibiotics to her allergy list
Explanation
Answer: B - You should check what antibiotic Mrs. Reynolds picked up two days ago and add it to her allergy list. Allergies to medications should never be ignored; if a patient reports an allergic reaction but doesn't remember the medication name, you should make your best effort to determine what medication the patient is allergic to. A broad category of allergies should not be added to the patient's file, unless the patient reports an allergy to this entire category of medications.
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