A staff nurse on the neonatal intensive care unit tells the nurse in charge that he does not want to care for dying patients. The nurse in charge initially should:
  1. Tell the staff nurse that he should request a transfer to another unit
  2. Ask the nurse to discuss the reason for his statement
  3. Send the staff nurse to meet the spiritual advisor of the institution
  4. Not assign the staff nurse to care for dying patients
Explanation
Answer - B - The nurse in charge initially should ask the nurse to discuss the reason for his statement. Before problem-solving can occur, perceptions must be clarified. Asking, which is central to problem-solving, identifies issues and examines reasoning.
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