Practice Quiz

PTCE Pharmacy Technician

Category - Prescriptions

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A patient with prescription coverage and a diagnosis of a duodenal ulcer has a prescription for lansoprazole. After determining that the patient’s prescription will cover 8 weeks of therapy, and the prescription was written for 3 months, what is your correct action?
  1. Call the prescribing physician and request a change to the pharmacist's preferred proton pump inhibitor.
  2. Tell the patient that according to your information, she will be reimbursed for 8 weeks of therapy.
  3. Tell the patient they will have to pay out of pocket because lansoprazole is not the appropriate drug for duodenal ulcer.
  4. Contact the insurance company and ask that the coverage be extended for 4 extra weeks.
Explanation
Answer: B - The pharmacy technician does not have a license to prescribe medication and is not to act as an agent for the patient. The pharmacy technician may relay to the patient the information they have received. It is inappropriate for the pharmacy technician to ask a physician to change a prescription unless there is a patient safety issue.
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