Practice Quiz

PTCE Pharmacy Technician

Category - Insurance

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What does the rejection message "Refill too soon" mean?
  1. The patient's insurance coverage has not yet started
  2. The patient's birthdate does not match with the insurance company's records
  3. It is too early for the patient to receive another fill of medication based on their most recent prescription date
  4. Authorization needs to be completed by the doctor's office to obtain insurance approval
Explanation
Answer: C - Refill too soon means that it is too early for the patient to receive another fill of medication based on their last prescription date. Insurance companies will generally pay for the next fill of a medication when the previous fill is at least 85% complete. Trying to fill the next refill before this point will result in the rejection message "refill too soon."
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