A nurse is working double shifts to pay for a new house. These are stopped when frequent headaches and fatigue ensue. The nurse manager notices that the care the nurse is providing is barely adequate, even when staying extra hours every day. The nurse manager should handle this situation by stating:
  1. “What can I do to help you get finished on time?”
  2. I’ve noticed that you’ve been staying late every night.”
  3. “Don’t you think you are trying to do too much?”
  4. “I’ll help you get more organize so you can leave on time.”
Explanation
Answer - B - The nurse manager should handle this situation by stating, “I’ve noticed that you’ve been staying late every night.” An understanding and supportive approach to a colleague with burnout allows the individual to identify the problem; this intervention points out behavior.
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