Practice Quiz

Certified Nursing Assistant Exam Prep

Category - Role of the Aide

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A nurse aide enters the room of a female client and asks her how she is doing. The client states, “I’m a little nervous this morning.” Which of the following would be the best reply?
  1. “Why are you feeling nervous?”
  2. “You certainly look like you’re nervous.”
  3. “Can I give you a backrub to calm your nerves?”
  4. “What do you mean by nervous?”
Explanation
Answer: D - Asking the client to describe feelings helps the nurse aide gather additional information and indicates to the client that the nurse aide is attentive. Asking “why” questions (Choice A) may force the client to defend herself by indicating there must be a reason for these feelings. Stating that the client looks nervous (Choice B) may be interpreted as non-supportive. Providing a backrub (Choice C) does not allow the client to express feelings.
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