Six Sigma Green Belt Exam Prep

Category - Six Sigma Green Belt

A local FedEx company wishes to reduce the penalties incurred from late deliveries to business centers. Managers conduct the following analysis to understand the root cause of these late deliveries:
  1. time trap analysis
  2. ANOVA
  3. regression analysis
  4. time series analysis
Explanation
Answer: A - Managers conduct time trap analysis to understand the root cause of late deliveries.
Key Takeaway: Time trap analysis provides calculations on where delays in a particular process occur. The goal of such analysis is to understand where, in a multistep process such as that of delivering packages to addresses, do delays occur and how they can be reduced or eliminated. Often, a time trap analysis would show redundancies in process elements.
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