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Certified Nursing Assistant Exam Prep

Category - Role of the Aide

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A co-worker is always out of post during duty hours and spends more time in the nurses’ lounge. To resolve this conflict you may do any of the following except:

Explain the problem to you supervisor.
Discuss the matter with the nursing team.
Give facts and specific behaviors.
Suggest ways to solve the problem.

Explanation

Answer: B - When resolving a conflict, never discuss the matter with the nursing team. Approach the person with whom you have a conflict. Ask to talk privately. Be polite and professional, and talk in a private setting.

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Certified Nursing Assistant Exam Prep

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Certified Nursing Assistant Exam Prep

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