A customer complains that their touch screen is working but the response is inaccurate. Which common resolution should be performed to help troubleshoot the problem?
A user has an old tablet that uses NiMH battery. The battery was working fine until lately, where it drains quicker even with minimal usage. The user explains that there are times when they performed partial recharges. You advised the user to replace the battery. Of the following, which term best describes this power drain issue?
A customer finds that their phone’s touch screen is not responsive. Which of the following could be the reason?
A customer complains that their mobile device screen is very dim. As the technician, which course of action should you do first?
You just purchased a mobile device. You want to synchronize your photos and music to your desktop computer running Windows 7. However, after plugging in the USB cable, you received an error stating that the device driver was not successfully installed. Which Windows system tools should you use to troubleshoot the error?