CompTIA 220-802 Certification Practice Test - Question List

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106. A user states that after saving files on the hard disk, some of the data is inaccessible. The technician suspects a hard disk problem. Which of the following Windows utilities should be used to confirm hard disk issues?
  1. chkdsk
  2. dir
  3. diskpart
  4. format
107. A customer calls you because he is running a large spreadsheet on his system and it is running unusually slow. He wants you to try to get his system moving faster again. Which Windows XP utility will give you a quick look at the performance of this system?
  1. Task Manager
  2. Dr. Watson
  3. Computer Manager
  4. Speed Analyzer
108. A user is complaining of a problem with their computer that shows a blue error screen.The display turns blue and diagnostic information is shown. What is the first step for troubleshooting this problem?
  1. Document the error description, technical information, and any filenames for additional online research.
  2. Reboot the computer and revert to an earlier system configuration from a restore point.
  3. Turn off the computer and reseat all adapter cards and cables.
  4. Restart the computer and run the computer manufacturer’s hardware diagnostics.
109. Which of the following languages draws and formats the page and sends it to the printer in the ready-to-print form?
  1. GDI
  2. PostScript
  3. PCL
  4. PS
110. David has just installed a second IDE slave hard drive on the primary controller on his Windows XP system. However, he cannot find the hard drive when he clicks the My Computer icon. What could be the possible cause of this problem?
  1. Hard drive drivers are not loaded.
  2. Hard drive is not partitioned.
  3. The floppy drive is not connected.
  4. Appropriate drivers are not loaded.

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