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106. A user states that after saving files on the hard disk, some of the data is inaccessible. The technician suspects a hard disk problem. Which of the following Windows utilities should be used to confirm hard disk issues?
107. A customer calls you because he is running a large spreadsheet on his system and it is running unusually slow. He wants you to try to get his system moving faster again. Which Windows XP utility will give you a quick look at the performance of this system?
108. A user is complaining of a problem with their computer that shows a blue error screen.The display turns blue and diagnostic information is shown. What is the first step for troubleshooting this problem?
110. David has just installed a second IDE slave hard drive on the primary controller on his Windows XP system. However, he cannot find the hard drive when he clicks the My Computer icon. What could be the possible cause of this problem?