Practice Quiz

CLEP Principles of Management Exam Prep - Question List

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41. Kaoru Ishikawa worked with other quality professionals such as W.E. Deming to advance quality management. Among his philosophies was for a company to put quality as its greatest priority and not short term profits. Ishikawa is also credited with the development of:
  1. CTQ diagram
  2. kaizen diagram
  3. SWOT analysis
  4. cause-and-effect diagram
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42. Six Sigma is a fact-based, rigorous methodology in process and quality improvement that aims for defect prevention in products rather than defect detection. Six Sigma quality performance means there are ____ defects per million opportunities.
  1. 1.5
  2. 5.1
  3. 4.3
  4. 3.4
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43. Which quality management professional is referred to as the father of statistical quality control (SQC)?
  1. Walter Shewhart
  2. W. Edwards Deming
  3. Joseph Juran
  4. Philip Crosby
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44. In Failure Mode Effects Analysis (FMEA), a probability score is assigned to the likelihood that current controls in a business or industrial process will become aware of the causes of a failure. What is this FMEA element referred to?
  1. probability of occurrence
  2. severity of impact
  3. likelihood of detection
  4. length of delay
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45. Taaichi Ohno is a well-known Japanese businessman who was one of the early pioneers of lean manufacturing. Which one of the following concepts is Ohno associated with:
  1. FMEA
  2. CTS
  3. CTP
  4. TPS
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