CBAP Business Analyst Exam Prep - Question List

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56. As part of his work with a local printing company, a Business Analyst uses _____________ to identify the conditions that initiated the company’s loss of 5% of corporate clients in the previous fiscal year.
  1. root cause analysis
  2. root result analysis
  3. marginal analysis
  4. root result definition
57. __________ techniques are used to identify as many potential solutions to a business problem as possible.
  1. interviewing
  2. brainstorming
  3. questionnaires
  4. online surveys
58. How did famous management thinker Joseph Juran define quality?
  1. Achieving six sigma
  2. Zero defect manufacturing
  3. Value for cost
  4. Fitness for use
  5. Successful scope verification
59. Managers at Tokyo Manufacturing get together monthly to review ways to improve quality in their respective divisions. What philosophy might this company embrace?
  1. Just in Time
  2. PMIS
  3. Marginal Analysis
  4. Total Quality Management
  5. Kansei
60. A company makes 1,000,000 parts. If fewer than ___ were defective, it would be six sigma quality.
  1. 317,400
  2. 45,400
  3. 2,700
  4. 2
  5. 0

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