Microsoft Desktop Support Tech Exam Prep

Practice Quiz presents 35 free review questions and explanations for the MCDST 20-271 and 70-272 Windows XP exams given by Microsoft.

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Practice Quiz presents 35 free review questions and explanations for the MCDST 20-271 and 70-272 Windows XP exams given by Microsoft.

The MCDST certification proves the candidate to hold the set of skills required to excel in roles such as help desk technician, customer support representative, computer support specialist, technical support representative, and technical support specialist. The MCDST certification is widely recognized by clients and employers.

The MCDST certification is based on two exams, which these study questions prepare the user for:
MS Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
MS Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

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Ted Chan

Ted Chan

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Ted Chan is the Managing Editor of PracticeQuiz.com. Ted has experience as a journalist and a writer, including editorial or content production roles at ESPN, Better Business Bureau, The Boston Globe, and Forbes. Ted holds a BA from Swarthmore College with High Honors, and a MBA from the MIT Sloan School of Management. Ted also studied at the Harvard Business School, earning a Certificate in Value-based Health Care Delivery.

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