PMI PMP Project Management

Answer: True. Confronting, also known as problem solving, means dealing with the situation directly to resolve it. This is as defined by the PMI. We prefer to use "directly addressing" as "confronting" gives people the wrong idea.

Key Takeaway: About half the people who are asked this question get it wrong because they immediate think of confrontation as a bad thing. In this case, what is really meant is dealing with the situation directly, not the type of confrontation that might happen in a dark alley.