Practice Quiz

CompTIA A+ 220-701/702 Practice Exam

Category - Essentials

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John is experiencing a problem with his computer. The computer does not boot to the operating system and the message "NTLDR is missing" appears every time the system is turned on. What is the troubleshooting step he should perform?
  1. Run FIXMBR.EXE
  2. Reload the operating system
  3. Run the Recovery Console
  4. Check for diskette
Explanation
Answer - C - Use the Recovery Console to fix the “NTLDR is missing error.” You can fix missing or damaged boot files using the Recovery Console. The Recovery Console is a text-based startup of Windows that gets you to a command prompt similar to the Windows command prompt. Here you can copy or expand the system and booting files.

Key Takeaway: The most common causes for a computer to display the error “NTLDR is missing” are:

1. The computer is booting from a non-bootable device.
2. HDD is not set up in the BIOS.
3. Corrupt NTLDR and/or NTDETECT.COM file.
4. Mis-configured boot.ini file.
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