Practice Quiz

CompTIA A+ 220-701/702 Practice Exam

Category - Essentials

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David installed a new set of drivers for one of his hardware components. Since then, the computer has not been able to boot to the OS. What could be the first step in resolving this problem?
  1. Rewrite all the lines in the CONFIG.SYS or AUTOEXEC.BAT
  2. Check if the hardware device is plugged in properly
  3. Reinstall the operating system
  4. Reboot to the Last Known Good Configuration
Explanation
Answer - D - Many times, a new set of drivers may not be compatible with the operating system. Hence, the computer fails to boot to the OS and freezes. Use the Last Known Good Configuration from the advanced boot menu to start your computer by using the most recent settings that worked.

Key Takeaway: The Last Known Good Configuration feature is a recovery option that you can use to start your computer by using the most recent settings that worked. The Last Known Good Configuration feature restores registry information and driver settings that were in effect the last time the computer started successfully.
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