Practice Quiz

CEDIA ESPA EST Practice Test

Category - DHTI

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Which of the following is the right order in a general troubleshooting procedure?
  1. 5, 4, 2, 1, 3, 6
  2. 3, 5, 2, 4, 5, 6
  3. 5, 4, 2, 3, 6, 1
  4. 5, 4, 2, 6, 3, 1
Explanation
Answer - C - The right order in a general troubleshooting procedure is 5, 4, 2, 3, 6, 1.

Key Takeaway: There are six steps in a generalized troubleshooting procedure. As a general rule, you should try to apply all steps in troubleshooting an issue. The steps in a general troubleshooting procedure are: prepare to troubleshoot, determine the symptoms, reproduce the problem, apply the fix, test the fix, and document the maintenance activity.
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