A clinical social worker is helping a family whose primary language is Spanish. The mother and children speak broken English, but there is great difficulty in reading within both languages. When the social worker attempts to orally go over a written consent with the mother, there is much confusion. What is the professional’s next step?
  1. Provide the client with a Spanish version
  2. Show the mother where to sign
  3. Provide an interpreter
  4. Inform a supervisor of the problem
Explanation
- It is the clinical social worker’s responsibility to ensure a client comprehends the services being provided and does not sign anything without full understanding. If a detailed verbal explanation is not appropriate due to a client’s literacy or language barrier, a translator should be provided.
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