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Medical Assistant NCMA Practice Test

Category - Free Medical Assistant Practice Test

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Pheona, a medical assistant, has entered a room to draw a blood specimen for VDRL and Hep C. The patient is sitting in bed. His wife is also in the room. After introducing herself and correctly identifying the patient, the patients’ wife asks, “Oh is this for the tests the doctor mentioned earlier, what was the name of the tests?” How should Pheona respond?
  1. “Why yes it is! The doctor is testing your husbands’ blood to see if he may have been exposed to an STD or hepatitis.”
  2. “Yes, the doctor has ordered blood drawn for studies.”
  3. “Ask your husband.”
  4. “I dunno.”
Explanation
Answer: B - Pheona's best response is one that protects her patients’ right of confidentiality, without being impolite to her patients’ spouse. Pheona is in a very sensitive situation, and should keep in mind her priority is to ensure the patients’ confidentiality. The Patients’ Bill of Rights requires healthcare workers to protect the patients’ confidentiality by not openly discussing patients, their condition, or sensitive information without permission from the patient.
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