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Medical Assistant NCMA Practice Test

Category - Free Medical Assistant Practice Test

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Which of the following techniques would you use when interviewing a 94-year-old patient?
  1. Use a low-pitched voice.
  2. Enunciate each word slowly.
  3. Vary voice intonations.
  4. Reinforce the words with pictures.
Explanation
Answer: A -Use a low-pitched voice. Elderly persons with no underlying hearing problems are sensitive to sound and can hear normally. By using a low-pitched voice, you will be able to convey your messages clearly to the client instead of shouting.
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